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Section 5

The options

Five paths, assessed honestly — including the two that don't work and the one that is probably closed for now. The underwriting reality that shapes all of this is at the bottom.

Option 1 Start today, regardless of anything else

Fight the current denials with the specific arguments available

Not really an alternative to the others — the thing to do while deciding, since every other option takes months to execute. And the arguments here are unusually strong: the Tymlos on-label argument, the diagnosis-coding fix, the Jimmo maintenance-therapy standard, the step-therapy lookback rule, the transition fill right, the eye-drop diagnosis code question.

In its favor

  • 67–81% of appeals succeed; 95% for skilled nursing
  • Free, with free expert help through HICAP
  • Forecloses nothing and costs nothing
  • Several of these denials appear legally wrong, not just clinically debatable
  • Builds a documented record that strengthens any later decision

Against it

  • Exhausting, and the burden falls on people already unwell
  • Fixes individual denials, not the underlying pattern
  • Drug exceptions generally expire December 31 and must be refiled
  • Depends on the doctors' offices cooperating, repeatedly

Option 2 The realistic path — price it first

Switch within Valero to the United American Medicare Supplement plans

Valero's retiree program offers United American Medicare Supplement plans in Basic, Enhanced, and Premium tiers, alongside Express Scripts pharmacy coverage. A Medicare Supplement means Original Medicare underneath — no network, no medical prior authorization, no PT authorization, no rehab gatekeeping, no surveillance-imaging approvals.

Given that individual Medigap is likely unavailable to you, this is probably the only realistic route to unrestricted medical access — and it stays inside the Valero program, so it doesn't put the retiree benefit permanently at risk. This is the single most important call to make.

In its favor

  • Solves the physical therapy problem outright — no authorization step exists
  • Solves the post-acute and rehab problem
  • Removes prior authorization from cancer surveillance and imaging
  • Likely no individual medical underwriting — the critical thing to confirm
  • Stays inside Valero; the subsidy may still apply
  • Both of you covered on the same terms

Against it

  • Drug coverage moves to Express Scripts — formularies and prior auth still exist there. Check every current medication against that formulary before committing.
  • Premiums likely higher than the MA plan
  • May lose dental, vision, hearing, and fitness extras
  • Tier details aren't public — Amwins has to tell you
  • Changes may only be possible during the annual window

Option 3 Likely unavailable right now

Leave Valero entirely — Original Medicare + individual Medigap + standalone Part D

This is the clean version of what you want on the medical side. Based on the actual underwriting questions Texas carriers use, the realistic probability of approval today is very low for either of you. Active rehab, ongoing cancer surveillance, and osteoporosis each independently trip standard knockout questions. Details in the underwriting section below.

The failure mode to avoid at all costs

As employer-group plan members you have a special enrollment period letting you leave the Valero plan almost any time. That is a Medicare right, not a Medigap right. Nothing about leaving obligates a Texas insurer to sell you a supplement — and Texas has no birthday rule and no year-round guaranteed issue.

The failure mode is: drop the Valero plan → land on Original Medicare → get declined by every carrier → end up with no supplement, no cap on the 20% coinsurance, and very likely no way back into the Valero plan. Never disenroll before a Medigap policy is approved in writing.

A better way to hold this: treat it as a destination, not a current option. The blocking questions do expire. Finishing therapy and waiting out a 12-month look-back opens some carriers. Two to three years past the last cancer treatment with no recurrence opens others. It's worth asking HICAP to map exactly which questions block you today and when each one clears.

One question that could change everything

Ask Amwins, in writing, whether Valero has any plan to terminate or restructure the retiree plan. If Valero ends the plan, that is an involuntary loss of coverage and would likely trigger guaranteed-issue rights — meaning no underwriting at all. That single fact would flip this option from closed to open, so it's worth asking even though the answer is probably no.

Option 4 Worth a look, but the irony is cruel

Split strategy — one switches, one stays

Medigap underwriting is assessed individually, so you don't have to move together. If one of you would clearly pass while the other wouldn't, that's a real option.

In practice, though, both profiles here have knockout triggers, and the person with the greatest need tends to be the least likely to be approved. Worth having a broker pre-screen both of you, but don't expect much today. Two other things to check: this forfeits the household discount (typically 10–12% on two policies), and you should confirm with Amwins whether one spouse leaving affects the other's eligibility.

Option 5 No

Switch to a different individual Medicare Advantage plan

Listed to rule it out. This would almost certainly be a downgrade: a regional network instead of a national PPO, several thousand dollars of out-of-pocket exposure instead of $0, no Valero subsidy, and the same prior authorization apparatus. The only reason to look is if a specific plan's formulary happens to cover your exact medications without restriction — check on the Medicare Plan Finder, but this won't solve the problem.

Side by side

Stay + appealValero supplementOriginal + Medigap
Physical therapy authorizationRequired, recurringNone existsNone exists
Medical prior authorization generallyContinuesEssentially goneEssentially gone
Drug prior authorizationContinuesDifferent formulary, same rulesDifferent formulary, same rules
Post-acute / rehab accessWinnable, but a fight each timeMedicare rules applyMedicare rules apply
Risk of being refused coverageNoneVerify with AmwinsVery high for you
Can you undo it later?YesVerify with AmwinsProbably not
Keeps the Valero subsidyYesLikely — verifyNo
Monthly costLowestModerateHighest
Dental / vision / hearingIncludedVerifyNot covered

The underwriting reality, in detail

This deserves specifics, because it's the constraint that shapes everything else. The questions below are drawn from actual Texas Medigap applications, not from summaries or general guidance.

The question carriers askLook-backWhat trips it here
"Have you received physical, occupational, or speech therapy?"Last 12 monthsPost-crash rehab — and note it says received, not currently receiving
"Have you been advised by a physician to have treatment, follow-up visits, further diagnostic evaluation, diagnostic testing or therapy?"No time limit at allOngoing bladder cancer surveillance answers yes indefinitely
"Any cancer, excluding skin cancer"2–3 years from last treatmentBladder cancer. The clock runs from treatment, not diagnosis, and a recurrence restarts it
"Osteoporosis with fractures"2 yearsAppears on multiple carriers' outright decline lists
"Is surgery anticipated in the next twelve months?"Forward-lookingAny planned procedure
Prescription database checkOngoingInjectable osteoporosis drugs and anticonvulsants both draw scrutiny
Trigeminal neuralgia itself is genuinely good news — it does not appear as a listed condition on any Texas application reviewed. The neurological questions name MS, ALS, Parkinson's, dementia, and similar; TN is absent.
The one indirect risk from the TN medications

Carbamazepine and oxcarbazepine are anticonvulsants, and a carrier's prescription report shows the drug, not the indication. An underwriter may infer epilepsy or bipolar disorder — and if the application says "no seizures," that reads as a discrepancy and triggers a records request. It's usually resolvable with a physician letter, not an automatic decline. Disclose the indication proactively in a cover letter rather than letting the prescription report raise it.

Two things to do before ever submitting an application

Pull your own consumer reports first. Both the Medical Information Bureau (mib.com, 866-692-6901) and Milliman IntelliScript provide free consumer disclosures and have dispute rights under federal law. Errors are common, and correcting them before applying is far easier than after.

Never let a broker submit speculatively. Have them pre-screen against each carrier's current underwriting guide first. The differences between carriers are entirely in question wording and look-back length — "currently receiving PT" versus "received PT within 12 months" is where whatever daylight exists will be found. A declined application also raises a question on future applications ("have you previously been declined?"), which is where a careless submission actually bites.

What would open this up

  1. Therapy complete, plus 12 months elapsed — clears the therapy question.
  2. Two to three years since the last bladder cancer treatment, with no recurrence.
  3. No scheduled or recommended procedure, test, or follow-up pending at the moment of application. This is the hardest one, since surveillance is designed to be indefinite — though guidelines do permit de-escalation after a sustained disease-free interval, which is a conversation to have with the urologist over time rather than a workaround.
  4. Physician letters on file documenting the indication for the anticonvulsants.